Case Study - SMART Sourcing

The Client

Our client was a large multi-billion Dollar financial services group headquartered in North America.

The Business Challenge

Our client consisted of many subsidiary companies offering services and products across the insurance industry and with operations across the globe. As part of our client's directive, each subsidiary company needed to cut operational costs by automating their processes. mi2g were asked to manage this major initiative working closely with the individual companies, to Programme Manage the design, build, implementation and change management phases of the various projects including the MetaPortal, Risk Vault, Broker Portal, Intranet and Customer Relationship Management (CRM). mi2g's SMART-Sourcing methodology in partnership with several major offshore suppliers, provide an onsite/offshore virtual team approach to provide secure digitisation services for global companies to gain huge advantages in cost, quality, resource concentration and, thereby, minimise project risk.

Our SMART-Sourcing Strategy

mi2g targeted all the issues of the clients by working across time zones, utilising multiple suppliers, budgets and coordinating simultaneous projects. There are huge benefits for the client in having a prime contractor commercial relationship where mi2g programme manages the numerous complex projects delivery through a single point of contact.

Business Value

mi2g's SMART-Sourcing Programme delivery methodology was instrumental in accomplishing the projects through rigorous project planning, tracking and ensuring the efficient sharing of resources. Our client was able to make successful use of SMART-Sourcing to bring projects in on time and within budget.


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